Babes In Arms Policy

At Sutton Coldfield Town Hall we greatly encourage and promote access for all. Should you wish to attend performances with an infant aged below two years, they will need to be accommodated on the parent or guardian’s lap as no seat will be allocated. There will be no charge for this. Children aged two and above should have a paid for ticket. In light of such a scenario, all we ask is that (as below) if your child does become restless that, to minimise any disturbance to others, you exit the auditorium swiftly to the nearest exit.

We would kindly ask that, should your child become restless/upset and cause a disturbance, you be mindful of other audience members and exit the auditorium to the nearest exit either to the passageway waiting area or to the bar area. Once your child is settled you are welcome to re-enter the auditorium but must be allowed entry by a member of Town Hall staff to ensure there is minimal disturbance to other audience members or the acts/actors on stage.

Relaxed Performances are available with our in-house professional Christmas Pantomime each year though we cannot guarantee other shows offer the same. See more on “Relaxed Performances” HERE >>


Royal Sutton Coldfield Town Hall House Rules


Thank you for visiting Sutton Coldfield Town Hall.

Due to the ongoing COVID-19 situation, we are closed to the public and are now running on a skeleton staff.

Our Box Office team will be processing cancellations, exchanges & refunds from Monday 3rd August. To contact them please email with your booking details.

We receive new information daily regarding events & shows booked in our venue. Please check directly on our BoxOffice Website by clicking Here.

Our in-person & telephone Box Office remains closed.